Customer Testimonials

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Google Jan 26, 2022

Had a terrific experience buying a new car at New Country Toyota. Ryan was incredibly helpful and informative. He responded to all of my questions promptly and helped me figure out a complex out-of-state purchase. The whole purchase team (including Nina) were really helpful in explaining everything and finding a good option for financing. Would highly recommend.

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Google Jan 22, 2022

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Google Jan 22, 2022

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Google Jan 21, 2022

Our experience couldn’t have been better! Larry was easy to work with, straightforward, and honest. Was a pleasure to do business with New Country, Saratoga.

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Google Jan 20, 2022

This is the 4th Tacoma I’ve purchased from New Country Toyota and 5th that I have owned. My salesman Larry Moore is always very helpful and the service dept. is first rate. Gregg

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Google Jan 12, 2022

FANTASTIC! THEY TOLD ME THEY WERE DOWN A FEW EMPLOYEES DUE TO CALL OUT AND LET ME KNOW MY WAIT WOULD BE LONGER BUT THEY HAD IT DONE MUCH FASTER. WONDERFUL SERVICE!

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Google Jan 12, 2022

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Google Jan 7, 2022

We have purchased several vehicles from New Country over the years, with the most recent purchase being a 2018 RAV4. Nick was our salesman and he was amazing. It was a busy day on a holiday weekend when we popped in on a whim, but he made sure to take his time to show us different options for vehicles and answer our questions. His communication skills were excellent - emailing me even if he hadn’t yet received an answer to a question, but just to let me know he was working on it. Nick made the whole process easy, quick ...

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Google Jan 6, 2022

I have been to this Toyota service center/ dealership a few teams. It is always a great experience. The people are professional yet friendly. They are knowledgable and take the time to work with you. I have never had a bad experience here and my car is always taken care of quickly.

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Google Jan 6, 2022

Very easy to do business with them. A pleasure to work with Larry in sales and Nina in finance.

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Google Jan 5, 2022

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Google Jan 5, 2022

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Google Jan 3, 2022

Traded my Prius prime plus 2018 for a 2022 Prius Prime XLE. Effortless purchase from Larry Moore, the salesman. Thank you Larry !! Go see him. This is our 5th purchase of Primes from New Country and Larry !!

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Google Jan 3, 2022

Larry got me in a great car for my family and we couldn’t be happier with it. He helped me understand numbers and what the best options would be for me and my family. I had lots of questions and Larry answered them all and never got annoyed with me. We had such a great experience with Larry at New Country Toyota.

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Google Jan 1, 2022

New Country Toyota's team were the most professional and courteous. I was helped by a man named Eric, he was so nice from the get go and explained everything I needed to know. After leaving my truck with them he kept updating me as much as possible and answered any of my questions quickly. The process of dropping off and picking up is quick and easy. The Japanese car manufacturers have high standards when It comes to the quality of their cars and customer service, and you can really see it in New Country Toyota. Highly recommended!

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Google Jan 1, 2022

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Google Dec 31, 2021

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Google Dec 30, 2021

Christian and Henry are the best. Go see them. I'm in Latham, and it was definitely worth the drive. Thanks guys!!!

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Google Dec 29, 2021

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Google Dec 27, 2021

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Google Dec 24, 2021

Ryan was our sales guy and he was great. He got us into a used 4Runner and bought my Jeep off of me for more than I owed on it. Super nice and everything went quickly and smoothly!

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Google Dec 23, 2021

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Google Dec 17, 2021

I had a GREAT experience at New County Toyota. Ryan Pellerin helped me from start to finish - he helped me find the car I wanted in the price range I wanted. He answered all of my questions, was friendly and knowledgeable. I am very happy with my purchase!

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Google Dec 16, 2021

I had a wonderful experience in purchasing my first vehicle. Nick Oare went above and beyond to ensure that all of my questions were answered and even patiently worked with my insurance company when they weren’t the most helpful. I’ve some experience with other dealerships and none compare to the care and attention we received at New Country Toyota.

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Google Dec 16, 2021

The best customer service I've ever had in my life they completely stand by you I bought a pre-owned vehicle a 2014 RAV4 had it for a few months put front and back brakes on for free gave me a set of four tires for free money's been a little tight but I'll never buy a vehicle from any other place but new country Toyota off ext 15 I highly recommend them to everyone walk in the sales department ask for Christian he's the man there's no one better than this guy super friendly dog friendly!!! And ...

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Google Dec 13, 2021

It was a pleasure to work with Bryan Vasseur to purchase my beautiful new hybrid Toyota Venza!

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Google Dec 13, 2021

I recently purchased a used Toyota Tundra from New Country Toyota. My salesman Larry was great and Ninna in finance worked with the bank and myself to get me in this truck where I needed to be payment wise... This was a great experience and I would recommend New Country Toyota to anyone looking for a new or used vehicle.

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Google Dec 11, 2021

I called in and got connected to Dan, told him exactly what car I wanted and he checked to make sure it was available. I was able to go to Toyota within the hour after I called and Dan had the car all ready for me to test drive. When we got back, we completed the paperwork in barely a half hour and then Henry helped me with the financing end of things and picking a warranty. Overall, both men were very polite, helpful, and wanting to get me out in the car today. The whole transaction took under 4 hours. ...

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Google Dec 10, 2021

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Google Dec 7, 2021

Getting into a new car was so easy. Ryan and Nina were great, top notch. Thank you all.

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Google Dec 7, 2021

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Google Dec 6, 2021

I just had the best car experience with Dan Miller of New Country Toyota in Saratoga Springs NY. In these unusual times of shipping delays and lack of inventory, Dan was stellar. He was super organized, professional, kept me informed, and most of all is a really kind person. No question, however small, went unanswered and he always got back to me right away. A shout out as well to the Business Manager, Henry Whitbeck, whose kindness and professionalism also made the experience a superior one. He was thorough, informed, and a really nice guy. He demystified the business end ...

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Google Dec 6, 2021

Our sales man, Ryan was on point with all our needs. I definitely recommend New Country Toyota for your next vehicle purchase. The team there was upfront and helpful with everything. Look forward to doing business in the future.

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Google Dec 4, 2021

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Google Dec 3, 2021

Everything went well , the rave is great

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Google Dec 3, 2021

Thrilled on service. The can keep in touch by phone and the tech tells you what they found.

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Google Dec 1, 2021

Went in and bought a new RAV4. The salesman Larry was excellent in preparing my paperwork and did an awesome job explaining the vehicle inside and out. The financial guy Henry was also excellent and explained in detail my various options. Thanks for my best car purchase ever !!

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Google Dec 1, 2021

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Google Dec 1, 2021

John was an outstanding salesperson. He was professional at all times. He answered all of my questions. He kept me informed through every step in my car buying process. I would definitely recommend him to anyone in need of a vehicle.

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Google Nov 30, 2021

Larry was great! He provided great info on my new lease and communication was excellent. Definitely coming back, thank you!

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Google Nov 29, 2021

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Google Nov 29, 2021

Great staff, matched my trade in offer from another dealership no problem, Nick Oare was my salesman, friendly, professional, couldn't ask for a better car buying experience.

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Google Nov 27, 2021

Fantastic experience purchasing 2021 Toyota Rav4 Prime XSE from New Country Toyota of Saratoga Springs. Made multiple calls to local Toyota dealers looking for an available vehicle. Salesperson Dan Miller picked up the phone and checked dealer allocations and availability. Found a vehicle in transit that checked the boxes for my search. Quick exchange of emails on vehicle info, trade in, and pricing. Put down a deposit and waited for vehicle to be delivered. Exactly one month from deposit to delivery. Dan communicated promptly each step along the way. All necessary paperwork, dealer vehicle prep completed before I took delivery. Dan ...

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Google Nov 26, 2021

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Google Nov 19, 2021

Today I had the pleasure of purchasing a car from New Country Toyota of Saratoga. It was a great experience from start to finish. Our salesman Ryan was fantastic. He has a very warm and laid back personality and was very nice and helpful in the purchase of our new family vehicle all the way through to the end. We did not feel any pressure to buy a car we couldn’t afford nor did he try to upsell us on things we didn’t need, and to me that is the best part. Ryan and the staff at New ...

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Google Nov 19, 2021

Had my Tacoma in for some paint work recently. These folks did a great job from the quote to the communication to the execution. They stand by their work and if there is an issue they address it to your satisfaction. Thank you for your great work on my truck!

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Google Nov 19, 2021

Bryan is a very passionate salesperson who puts his client's needs first. This was my first time buying a car and he was very helpful throughout the process. He was very quick to respond to any questions I had. Nina was also very helpful in providing me with the financial information. When I picked up my car Bryan made sure to show me all the features within the car. This was very helpful since I had been driving a 2008 Toyota highlander previously. He also made sure to call me the day after to make sure everything was okay and ...

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Google Nov 17, 2021

They made leasing a car simple. A pleasure to do business with.

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Google Nov 16, 2021

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Google Nov 16, 2021

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Google Nov 16, 2021

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Google Nov 15, 2021

With the pandemic in the way, I was in New Country Toyota in February of 21 get a car serviced. I spoke to Larry about getting a gar then. For February to October Larry would keep in touch throughout that time with E-mails asking if I was still interested. Well this October he called me and had a Camry Hybrid coming in. I set up an appointment and was in the car in 2 days. They were very fast and worked well with me and my needs. Thanks Larry and New Country

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Google Nov 14, 2021

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Google Nov 13, 2021

Great experience, Ryan was very helpful and helped get us into a great vehicle quickly. Excellent customer service.

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Google Nov 13, 2021

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Google Nov 13, 2021

Christian did an amazing job. I had to do most things virtually and he was always very attentive knowledgeable and prompt. He sent me multiple links to vehicles I was interested in and answered all the questions I had. I had my own financing but they were able to offer me even better options. I am very happy with my purchase and the process. It was a great experience. I would highly recommend working with Christian and will return when I am ready for my next purchase. Thank You!

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Google Nov 12, 2021

My husband and I both upgraded our vehicles the other day and we were greated with outstanding customer service, and they found vehicles that fit our needs and were extremely understanding about the times we were able to come in due to our schedules. Sticking to our budget too was a plus, our salesmen Nick was great! Next time we are in the market for new vehicles we will definitely make New Country Toyota our first choice!

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DealerRater Nov 11, 2021

I have only used New Country for the purchase of my new 2022 Prius Prime with Salesman Bryan Vassseur and Finance (Nina). Everything they did was Excellent and all went very smoothly. I would rate the experience so far as Excellent. Mike V.

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Google Nov 5, 2021

Best car dealership experience I’ve had. I came in with no expectations or pressure to buy a car and I left feeling the same way. I decided on a truck I liked and Ryan made the process mindless and exciting. He was very easy to work with and really cares about the clients he works with. 10/10 recommend coming to New Country Toyota in Saratoga and definitely work with Ryan if you get the chance!

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Google Nov 3, 2021

Great experience purchasing a new vehicle at New Country of Saratoga. Ryan (sales) and Henry (finance) were responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

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Google Nov 3, 2021

Rep Dan worked with me to get me into a 4Runner at a competitive price, and was very straightforward and laid out all of the information in a clear way. Doing business was simple and effective, and they went above and beyond to meet odd timing requirements. Gave a fair price for a trade as well. For the worst time to buy a used car (2021), this was likely the best place to go.

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Google Nov 1, 2021

The Gentleman there were verry friendly, had everything ready to close on my purchase and answered any and every question we had…. Love my car and Love the dealership… red carpet treatment for sure👍👍👍

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Google Nov 1, 2021

Great service provided by exceptional people. Service completed when promised.

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Google Oct 31, 2021

I recently purchased a 2022 Toyota Tacoma from Larry. It was the best buying experience I have ever had. Larry responded all of the questions I had and no matter what time of day it was he responded to me right away. Henry was my finance manager and he also made my buying experience excellent. He was able to give me all the information I needed to ensure my vehicle is protected. I really appreciate all of Larry and Henry’s help. 10/10 would recommend to anyone! Thank you Larry for helping me purchase my new truck, I’m in love!

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Google Oct 31, 2021

Very accommodating. Not pushy at all.

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Google Oct 29, 2021

Team was great in setting me up for my lease buyout, even when my initial financing at another institution fell through! Got it all done in less than 30 minutes!!

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Google Oct 29, 2021

Absolutely painless transaction. I love the highlander. The white is spectacular! Thank you New Country. This is my 2nd vehicle with you and you come through time and time again.

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Google Oct 26, 2021

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Google Oct 25, 2021

A great experience buying my awesome 2021 Toyota Tundra TRD-Pro in Lunar Rock...this truck is nearly impossible to find but thanks to Dan Miller (Sales) and Henry Whitbeck (Business Mgr) I was able to get one. They made the deal easy from start to finish and now I'm riding in style! They're a great team: honest, reliable, responisve, and highly recommended. Thanks.

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Google Oct 23, 2021

Great experience! Staff were great to deal with as and made everything easy! Look forward to working with them in the future. Connor Vanderburg thanks for all you did and making is a breeze to buy a new vehicle. Would highly recommend buying from New Country Toyota Of Saratoga!!

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Google Oct 22, 2021

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Google Oct 22, 2021

Great group to work with. Larry was knowledgeable and kept me informed throughout the sales process. Mike the GM was able to get me more for my trade then most other dealers. Henry was able to get me a great finance rate. Super easy to work with. I would highly recommend this team to anyone.

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Google Oct 21, 2021

Great service, Sales Rep Larry Moore very thorough and knowledgeable, very customer oriented.

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Google Oct 20, 2021

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Google Oct 20, 2021

Dan was great from start to finish which didn’t seem to take that long! It was a smooth and easy process, exactly what you want a car buying experience to be! Everyone was super friendly and we love our new Sequoia!

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Google Oct 19, 2021

I worked with Nick and Henry. Both were fantastic throughout the process. They made it easy and straightforward with no pressure. Would highly recommend. Thank you!

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Google Oct 19, 2021

I had a wonderful experience at New Country Toyota in Saratoga . Everyone was very nice and made my experience stress free. I leased a 2021 Venza and I love it!!! ❤️

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Google Oct 18, 2021

Nick (sales rep) & Henry (finance) we’re both very easy to deal with. The transaction was done 100% over the phone and email - other than to pick up my new Tundra. Great customer experience

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Google Oct 16, 2021

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Google Oct 15, 2021

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Google Oct 14, 2021

The most friendliest kindest people I've ever dealt with in my life they shoot you straight and work hard and tirelessly to make you happy I recommend this place to everyone for buying an automobile my salesperson was Christian I recommend him to everyone he's awesome Henry was my finance guy he does an incredible job will be my place I do business with from here on out thanks again guys!!!!

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Google Oct 13, 2021

Connor and the crew here were very easy going. Factored out the deal for the car I wanted and worked with any hurdles I might have.

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Google Oct 13, 2021

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Google Oct 11, 2021

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Google Oct 11, 2021

Easy to find. Plenty of parking n friendly environment n grate location near all

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Google Oct 9, 2021

The folks here are great! The entire process was very smooth and I am excited to be in my new Tacoma. A big thanks to the entire staff especially Henry!

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Google Oct 2, 2021

Great experience! Bryan Vasseur was very helpful and seemingly available every day at all times. No pressure, pretty easy all around for our purchase of a Prius Prime!

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Google Sep 30, 2021

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Google Sep 30, 2021

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Google Sep 29, 2021

Larry went above and beyond to locate my new 4 Runner as my lease was coming to an end! I couldn't be happier with the service and support I received !! I absolutely love my new 4 Runner Limited!!!

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Google Sep 29, 2021

Great customer service. Willing to work to make deal. Thank you for a great sale. My 3rd Corolla and certainly not my last from New Country.

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Google Sep 28, 2021

Was the best car buying experience I ever had. First time I got everything I wanted in a new truck. Salesman , Dan, was the best. No hassle and got me exactly what I was looking for.

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Google Sep 27, 2021

We had a wonderful experience working with New Country Toyota to find our next family vehicle. Every employee we worked with answered all of our questions respectfully and promptly… They were all so nice! It did not feel like we were ever pressured or persuaded into anything we didn’t want. We highly recommend New Country and we are super happy with our Sienna! Thank you for all of your help New Country! 🙂

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Google Sep 26, 2021

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Google Sep 17, 2021

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Google Sep 16, 2021

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Google Sep 15, 2021

Larry Moore was easy to work with and communicated frequently as we waited on our car to be delivered. We made the entire deal over the phone, including them providing a trade-in price without having to see the car until we arrived to pick up the new car. I didn't feel pressured at all during any part of the process. This experience was the best one that I have ever had with car buying. I would recommend Larry and New Country Toyota of Saratoga to anyone looking for a car.

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Google Sep 14, 2021

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Google Sep 13, 2021

5 Star service, Sales consultant Vinny is GREAT. Highly recommend him and this place in general!

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Google Sep 4, 2021

Great visit !!! Leased a new Corolla. My sales associate was very informative, courteous and friendly.


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