Customer Testimonials

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Google Jul 6, 2022

Great experience.

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Google Jul 2, 2022

Great staff thank you to our salesman Dylan. He was amazing. Got us right in and had a car the next day. Excellent experience

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Google Jun 30, 2022

Amazing experience getting my car serviced. A noise that no other mechanic could find they were able to replace here for cheap. I worked with Eric, he was able to keep prices down, was super friendly, able to let me keep broken parts, and very responsive. Any manager there reading this, give that guy a RAISE so that our Toyota shop retains that kind of service!

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Google Jun 30, 2022

We are very pleased with our experience at North Country Toyota.

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Google Jun 29, 2022

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Google Jun 27, 2022

Larry was great at communicating with us via phone and email before our arrival, and made our visit quick and efficient. So happy with our new truck!

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Google Jun 23, 2022

Buying a vehicle from New Countrt Toyota yesterday was the only positive buying experience I've ever had. All the Staff at this location are genuine and so helpful. Larry Moore went above and beyond to get me the exact vehicle I wanted and everything was perfect from start to finish. I've never been able to work with a car dealership like this before, nor have I ever trusted a dealership before until now. I actually left the dealership driving my new vehicle home thinking how pleasant this experience was. I would hands down recommend anyone to this business. ...

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Google Jun 22, 2022

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Google Jun 22, 2022

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Google Jun 15, 2022

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Google Jun 10, 2022

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Google Jun 9, 2022

Joe "Toyota Joe" Morand is the Best! He made our buying experience quick and painless. Honest and straight we could not have asked for a better experience with buying a car. If you're in search for a new or used Toyota "Toyota Joe" is the guy you have been looking for.

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Google Jun 9, 2022

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Google Jun 1, 2022

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Google May 26, 2022

Brady hooked me up with a new tacoma. Love the truck! Thanks

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DealerRater May 24, 2022

Brought my vehicle in for new tires and an alignment. There was clear communication on when my vehicle would be done and what I’d be looking to pay for the service. Great deal on tires too. I definitely recommend the service department at New Country Toyota in Saratoga and had a great experience!

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Google May 21, 2022

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Google May 20, 2022

Larry was awesome to work with, kept us well informed during the whole process and explained all the new functions with the truck!

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Google May 19, 2022

Thanks to our sales rep Bryan our experience was great, the rest of the store moves a bit slow but Bryan was able to push enough to get the job done.

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Google May 19, 2022

Dylan Hubbard at Saratoga New Country Toyota was very helpful and helped me with my desired process of cutting to the chase and got to everything super quick especially with the financing. A+ service.

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Google May 19, 2022

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Google May 17, 2022

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Google May 16, 2022

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Google May 15, 2022

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Google May 15, 2022

My experience at New Country was amazing. My salesman Josiah was very thorough with the whole process. I highly recommend going here and working with Josiah!!!

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Google May 5, 2022

Incredible. Everyone was so helpful. A wonderful experience

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Google May 3, 2022

It was a pleasure doing business with New Country Toyota of Saratoga Springs. Although they didn’t have the vehicle I wanted at first, they worked with me and got me into my new Toyota months before other dealers promised. The staff was kind, understanding, and very responsive. A huge shoutout to Larry Moore! I recommend anyone looking for a new Toyota to give him a call.

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Google Apr 30, 2022

My sales person was Nicholas and he was nothing but a pleasure to work with. Highly recommend Nick and New Country Toyota for your next Toyota vehicle purchase. Top class outfit 100%.

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Google Apr 27, 2022

I found my most wanted car with Larry’s help in about a week. This trim is hard to find everywhere and the waiting time could be more than 6 months as I learnt from other dealers, but Larry really helped me got one! He’s very professional, honest, easy to work with - pretty much all the good qualities as you could think of. With his help, the buying process is so much easier. He planned everything ahead of us getting there, and completed the process within just an hour. He always kept me updated with the process, so glad ...

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Google Apr 25, 2022

AMAZING !!!! Thank you to Jason Collins at New Country Toyota. We purchased our second (impossible to find) Toyota this year. The process was quick and easy ! His extremally "willing to help" attitude made each purchase flawless. We are loving our 4 Runner and Tacoma !

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Google Apr 24, 2022

We brought a 2022 Toyota Tacoma. Dylan Hubbard was our salesperson. Had to wait a month for it to come in. He stayed in touch during this time keeping us informed. He was very professional & helpful. When the truck came in he showed us the features & working of it. Completely satisfied with the whole experience from start to finish. Love our new truck & will definitely be recommending Dylan & New County in the future.

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Google Apr 23, 2022

We bought a new highlander. Our salesperson was Nick Oare. He was very professional, helpful, and we are so pleased with our experience there. It's nice to find great service and that's what we got at New Country Toyota Saratoga 🙂.

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Google Apr 23, 2022

I just purchased my second vehicle from New Country Toyota and I couldn’t be happier with my experience. I highly recommend working with Nick-he goes above and beyond and I can guarantee you won’t be disappointed.

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Google Apr 22, 2022

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Google Apr 22, 2022

Brian was fantastic to work with. He made our car buying experience easy.

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Google Apr 21, 2022

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Google Apr 21, 2022

As 2022 Tundras are hard to come by, we started cold calling Toyota dealerships within 3 hours of our home. Dan Miller at New Country Toyota answered the phone and within 30 minutes I placed a deposit on a Tundra they had in transit but not sold. Communication was excellent and the entire transaction was painless, they even took care of the Vermont registration. We were able to submit all info online and the longest part of the process was the 2 hour drive to the dealership. These folks were awesome, talk about a zero pressure buying experience. I will definitely return to New ...

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Google Apr 19, 2022

As a first timer, I had a wonderful experience. It literally took 24 hrs from decision to car pick up and they walked me through the entire process. The prices are also extremely fair and affordable and I felt comfortable and not taken advantage.

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Google Apr 17, 2022

Excellent customer service

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Google Apr 16, 2022

I spent a month shopping for a new vehicle after hitting a deer that left mine totaled. I scoped out a few different makes and models before settling on the Toyota Highlander. I’m very particular and was looking for something specific. I’d reached out to about 17 Toyota dealers between Albany and Buffalo. Not one had called me back for even a simple conversation. About three days after my email inquiry, I received a call from Larry Moore at New Country Saratoga Springs. From the first “hello” he was very pleasant and never gave me as a pushy salesman ...

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Google Apr 13, 2022

We just purchased our 2022 Toyota Tacoma from New Country Toyota. Larry was our sales person. We waited 3 months for our truck to come in due to low stock. Larry kept us updated during the whole process! Friendly and professional and gave us a complete tutorial to of all that the new truck had to offer and how everything worked. The process was perfect and we will certainly use New Country Saratoga again!

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Google Apr 12, 2022

Very friendly and knowledgeable sales reps.

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Google Apr 12, 2022

Thank you!!

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Google Apr 10, 2022

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Google Apr 6, 2022

This is my second vehicle from New country Toyota. As always the staff was outstanding and the service is always great! I will certainly be coming back.

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Google Apr 6, 2022

Dan was a breeze and i somehow got into my dream car in this crazy market!! Thank you to Dan and Finance expert Nina!

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Google Apr 5, 2022

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Google Apr 4, 2022

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Google Apr 4, 2022

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Google Mar 31, 2022

Ask for Larry Moore, he is the best! He is amazing and makes the process really smooth. He went above and beyond for me and tries to help as much as possible. Great service and they know they’re stuff. This was the easiest dealership I have worked with. I was in and out in 2 hours. He was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go New Country Toyota of Saratoga.

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Google Mar 31, 2022

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Google Mar 30, 2022

This was my 1st purchase from New Country Toyota, the purchase was smooth and Larry my salesman and staff were Awesome! Not to mention a Awesome 2022 4 Runner! Just drove it home 90miles, it is Awesome!!!! Thanks again Larry,

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Google Mar 30, 2022

New Country was able to find my dream Tundra TRD Pro in the rare Lunar Rock color! There was quite a wait for it to arrive with the current new vehicle shortage, but salesman Dan Miller kept me informed as best to his knowledge on my delivery date. Very fair with my trade in value as well! I’m very excited to finally be in my new Toyota and would be happy to do business here again!

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Google Mar 28, 2022

I bought a hyundai tucson from here and it has been a great experience so far. I did have a delay in getting my part ordered due to the salesman no longer being an employee, but the women in parts worked hard and fast to resolve. The bumper to bumper warranty I purchased through Toyota is an absolutely great deal and literally more benefits and almost half the cost of other places, tires included in package

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Google Mar 26, 2022

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Google Mar 22, 2022

Shopped online and found what I was looking for at New Country Toyota. Called them and spoke to Dan Miller in Sales. Vehicle was in transit. In no time at all, I was locking in a trade and a purchase of a new 2022 Tacoma. Great Sales & Service!!! I would highly recommend them if you are looking for a new Toyota!!!

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Google Mar 22, 2022

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Google Mar 22, 2022

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Google Mar 21, 2022

The courtesy shuttle option is the best for this dealership. Mitch was super friendly and great to conversate with. And Eric was pleasant to interact with as well especially with being so LGBTQ friendly! This dealership I feel goes above and beyond to assist their customers and it definitely shows and is appreciated. Thank you!

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Google Mar 18, 2022

Great sale, I am very pleased. Larry went out of his way to find me a vehicle. The whole transaction was smooth and painless.

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Google Mar 17, 2022

Had a great experience. Sales team worked with me at every turn to get my business. Not pushy and very efficient. I will be back for the next Toyota!

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Google Mar 16, 2022

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Google Mar 16, 2022

Just brought home my 2021 rav 4 prime and already loving it! Larry was very helpful and informative during the entire buying process! Thanks again Larry

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Google Mar 15, 2022

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Google Mar 14, 2022

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Google Mar 11, 2022

This was probably the best car buying experience that I've had. I dealt with Brian and Ahmed who are both very knowledgeable and pleasant to work with. Even the used car sales manager was very nice. I feel like I got a fair deal which is hard to come by in today's car market. Give them a try because they're willing to work with their customers.

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Google Mar 8, 2022

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Google Mar 8, 2022

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Google Mar 8, 2022

We just purchased a Tundra and we’re very pleased with our sales man, Ryan Pellerin. He was very professional, informative and respectful. It was a pleasure doing business with New Country Toyota.

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Google Mar 4, 2022

By far the best experience buying a car! Dylan was a new salesman, went over everything in detail. He made sure everything was exactly what I wanted. I had a few issues after the sale that they handled no questions asked! I would buy again from here !

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Google Mar 2, 2022

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Google Mar 2, 2022

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Google Mar 2, 2022

Larry was awesome!! Cannot wait for a RAV4 to come available…

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Google Feb 28, 2022

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Google Feb 25, 2022

I apologize for a previous post I made on this site as I had The wrong dealership and I have removed the post.

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Google Feb 24, 2022

Great friendly staff and very nice store

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Google Feb 22, 2022

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Google Feb 10, 2022

Professional, clean and friendly.

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Google Feb 9, 2022

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Google Feb 1, 2022

Came in just for a test drive and walked away with a beautiful car…. Dan Miller was awesome and I had a great experience with New Country Toyota

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Google Feb 1, 2022

I bought a 2022 RAV4 Hybrid from Ryan at Saratoga New Country Toyota. What a seamless process! Ryan, thank you so much for helping me find the vehicle I wanted during these crazy times. Ryan was extremely knowledgeable about all of my new cars features and it was ready to go when I got there! I worked with Nina in Finance and she was kind and welcoming! 10 stars if I could.

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Google Feb 1, 2022

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Google Feb 1, 2022

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Google Jan 28, 2022

I recently leased my second vehicle from Larry Moore. Stand up guy. Truly professional and impeccable integrity. Everything went exactly how he said it would go. All my questions were answered and any concerns were taken care of on the spot. I recommend asking for Larry if you are interested in buying/leasing a Toyota.

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Google Jan 26, 2022

Had a terrific experience buying a new car at New Country Toyota. Ryan was incredibly helpful and informative. He responded to all of my questions promptly and helped me figure out a complex out-of-state purchase. The whole purchase team (including Nina) were really helpful in explaining everything and finding a good option for financing. Would highly recommend.

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Google Jan 22, 2022

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Google Jan 22, 2022

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Google Jan 21, 2022

Our experience couldn’t have been better! Larry was easy to work with, straightforward, and honest. Was a pleasure to do business with New Country, Saratoga.

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Google Jan 20, 2022

This is the 4th Tacoma I’ve purchased from New Country Toyota and 5th that I have owned. My salesman Larry Moore is always very helpful and the service dept. is first rate. Gregg

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Google Jan 12, 2022

FANTASTIC! THEY TOLD ME THEY WERE DOWN A FEW EMPLOYEES DUE TO CALL OUT AND LET ME KNOW MY WAIT WOULD BE LONGER BUT THEY HAD IT DONE MUCH FASTER. WONDERFUL SERVICE!

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Google Jan 12, 2022

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Google Jan 7, 2022

We have purchased several vehicles from New Country over the years, with the most recent purchase being a 2018 RAV4. Nick was our salesman and he was amazing. It was a busy day on a holiday weekend when we popped in on a whim, but he made sure to take his time to show us different options for vehicles and answer our questions. His communication skills were excellent - emailing me even if he hadn’t yet received an answer to a question, but just to let me know he was working on it. Nick made the whole process easy, quick ...

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Google Jan 6, 2022

I have been to this Toyota service center/ dealership a few teams. It is always a great experience. The people are professional yet friendly. They are knowledgable and take the time to work with you. I have never had a bad experience here and my car is always taken care of quickly.

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Google Jan 6, 2022

Very easy to do business with them. A pleasure to work with Larry in sales and Nina in finance.

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Google Jan 5, 2022

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Google Jan 5, 2022

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Google Jan 3, 2022

Traded my Prius prime plus 2018 for a 2022 Prius Prime XLE. Effortless purchase from Larry Moore, the salesman. Thank you Larry !! Go see him. This is our 5th purchase of Primes from New Country and Larry !!

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Google Jan 3, 2022

Larry got me in a great car for my family and we couldn’t be happier with it. He helped me understand numbers and what the best options would be for me and my family. I had lots of questions and Larry answered them all and never got annoyed with me. We had such a great experience with Larry at New Country Toyota.

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Google Jan 1, 2022

New Country Toyota's team were the most professional and courteous. I was helped by a man named Eric, he was so nice from the get go and explained everything I needed to know. After leaving my truck with them he kept updating me as much as possible and answered any of my questions quickly. The process of dropping off and picking up is quick and easy. The Japanese car manufacturers have high standards when It comes to the quality of their cars and customer service, and you can really see it in New Country Toyota. Highly recommended!

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Google Jan 1, 2022


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